We're committed to helping you.

Debra Brandt Counseling | 595 W. Granada Boulevard, Suite H, Ormond Beach, FL 32174 | Phone (386) 673-9800

FAQs about this Ormond Beach Counselor

counseling in ormond beach
Do you have office hours on weekends? 
Sorry, no weekend hours. Office hours:  Monday - Thursday  9 am - 5 pm. by appointment only.

What is your fee if we do not have insurance? 
Check fee 

What is the fee if we have insurance? 
Each insurance policy is different. Please contact your insurance company to ask if your deductible has been met and how much is your co-payment.  

When is payment due? 
We bill the insurance company.  But your part (the co-payment and or deductible ) is due at the beginning of each session.          .  

Does insurance pay for marriage counseling?  Insurance companies do not consider marriage/couples counseling as medically necessary.  So the answer is NO.  But do not quote me.  Please contact your insurance company to confirm.  If your company has an Employee Assistance Program, marriage therapy is accepted.​

What should I bring to the first visit?   
1.  Insurance card
2.  Photo I.D., such as a driver's license
3.  Your co-payment/and or payment  
4.  Download Patient Information Form below and fill out in detail and bring to first session. 
5.  If you want infomation sent to your Primary Care Physician or Psychiatrist download the PCP Form
6.  Download and complete the Depression Scale (PHQ-9 form)
Call Today!  (386) 673-9800
Call your insurance company to verify your health coverage. Find out if you  have a deductible, what is your co-payment amount, and if you need an authorization number?
If you are utilizing an EAP program, bring with you:
1.  Name of EAP
2.  Authorization Number
3.  Phone number of the EAP

Download PHQ-9 form (1 page) (ALL)

Download PCP Form if you want info sent to Primary Care Physician or Psychiatrist.
Patient information and consent to treatment form (for Self-pay, Insurance and EAP)

What insurances do you take?  I am provider for most insurances. SOME of the insurances accepted as an in- network provider are: Aetna, BCBS, Beacon,  Cigna,  Florida Heath Care (Triple-Options only NO HMO's),  Humana HMO, Medicare, United Health Care, Volusia Health Network (EPO only NO HMO's)). We always suggest you check with your insurance company to make sure we are an in network provider.  WE DO NOT ACCEPT ANY MEDICAID COMMUNIY PLANS nor MEDICAID SUPPLIMENTAL PLANS including Medicaid as a secondary insurance).

How long are the sessions?
Each session is scheduled for 45 minutes.

How do I set an appointment, reschedule or cancel an appointment
The answering service will be available 24 hours a day, 7 days a week to handle your appointments. 
Call 386-673-9800. 

What if I have questions? 
I welcome your questions.  Contact us  via email with your questions.
We are located at 595 W. Granada Blvd., Ste. H., Ormond Beach.  We are between US-1 and Nova Rd.  Granada Oaks Office Complex is located directly E. of the Moose Club and W. of the Boulevard Offices.

You enter the complex on the SE side and there are.  Building 1 and Building 2.  We are in Building 2 on the NW side of the complex on the 1st floor.